MalcolmCleavon@Mane&Co

First time cancellation/Reschedule: A MINIMUM of 24 hour notice. (life happens. I understand that sometimes things are beyond our control) Please limit yourself to no more than one cancellation with in a 6 month time frame. Rebooking is always fine as long as it is 48 hours before your upcoming appointment. Second cancellation: At least 48 hours of notice. If it’s in a 6 month window it will result in being placed on a waiting list for that service and re-booked when a space becomes available. NO SHOW policy: First time: You will be placed on a waiting list for next available appointment and 50% of the ENTIRE service will need to be paid before scheduling that future booking time. Second time no show: This will require all future bookings to be paid in FULL before a future booking will be accepted. Deposits are non transferable and are Non Refundable. This policy helps ensure that my time will be compensated for in these events because when I’m no showed it’s hurting me and my business and it’s a spot that could be filled by someone else.